Returns

Don't like what you ordered?  Let's huddle and find another option.

Policy

  • Merchandise may be returned for ONLINE STORE CREDIT within 30 days from the order ship date.  
  • We do offer exchanges on available products.
  • Damaged items must be reported within 5 days of receiving merchandise, otherwise these items cannot be returned.
  • Credit will be applied once the return is received
  • Credit will only be applied for the item purchased - not for shipping and handling charges
  • All sale items are final!
  • All returns must have the original tags, must be unworn, and unwashed

  • Items that appear worn, washed, stained, etc will not be eligible for a return

How do I return?

Start your return by clicking HERE
Make sure you have your order number handy!  

Can't find your order number?  Come on! Get your head in the game!  J/K.  Just DM me on Instagram or Facebook (@go.big.u) or shoot me an email at hello@gobigu.com!

 

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